The seller of the products and owner of the website is: Azienda agricola Arcobaleno di Anita Regenass Frisina with headquarters in Loc. Piano di Porro snc, I-88024 Girifalco CZ.
The consumer who accesses the website to make purchases is obliged to carefully read these sales conditions before sending the order. By sending the order from the website, which has the value of a contract proposal, the customer acknowledges and declares that he/she has read all the information provided during the purchase process and accepts these general conditions of sale and payment in full.
MINIMUM ORDER
The minimum order quantity for an order is 3 bottles or 1 bag in box of 5 litres. For special requests, please fill in the form in the CONTACTS section and write to us. Thank you.
DELIVERY
Frisina undertakes to guarantee the perfect condition of the products at the time of delivery to the carrier. If the products are visibly damaged upon arrival of the goods, the customer is obliged to accept the delivery with reservation, by notifying the carrier of his reservations by means of a written complaint, i.e. by acknowledging receipt and signing "with reservation". A copy of this complaint must be sent by e-mail to info@oliofrisina.it within 12 hours of receipt.
If the procedure is followed and it is proved that the goods are damaged, Frisina guarantees the customer a refund by replacing the goods or refunding the price paid.
RIGHT OF WITHDRAWAL
The customer has the right to exercise the right of withdrawal by returning the purchased products.
To exercise this right, the customer must send a notice within 14 days from the date of receipt of the products. The request must be sent by e-mail to the following address: info@oliofrisina.it.
The exercise of the right of withdrawal implies the return of all, and never only part, of the purchased products in perfect condition and properly packed. In the event of exercising the right of withdrawal, Olio Frisina will refund the customer the full amount of the returned goods within 14 days of receipt of the withdrawal notice.